Airtekk Company Policy:
***ALL ITEMS ARE FOR OFFROAD USE***
Orders may be cancelled with in 5 business days from the initital order for a full refund if it has not been shipped.. We will not refund after the 5th day or orders that have been shipped out.
When placing your order online and or in the store you are (customer) is responsible to check if all information is correct before committing to the order. If you don't see the mistake initially and only there after receiving the product we are not responsible for placing the wrong product. As custom orders can not be returned once completed.
Any Airstruts or kits that have been installed may not be returned or refunded as we can not refurbish the custom kits.
We do hold a 1 year warranty on struts and bags, Big Brake Kits seals and Forged Wheel Lines along with Air bag conversion.
We will not warranty any human error installation, example ” I did not check for clearance and my factory wheels rub and popped my bags” that is a human error. We will replace the bags if or shocks or any brakes seals issue.
For Airstruts install fitting gently on an angle and also add teflon. PLEASE BE GENTLE WHEN INSTALLING FITTINGS. It must go in easy if not you will cross thread and damage the port and we are not responsible for.
Be aware if you over torque a strut top center bolt over 40lbs or snap it we can not warranty it.
We will not warranty a wheel if it falls in to a pot hole or from any car accident.
If you order a conversion kit from us and your give us the wrong dimension we are not held accountable. We do offer the custom build and we give you the opportunity to send in your coilovers to have them scan to a precise measurement.
We will not warranty any shock or struts that are cut or welded in any way, that is automatically a void on warranty.
** we are not responsible for any shocks that are seized to lower mount because of seasonal conditions such as rain, snow or salt that can cause rust to metal components